Job Description

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WE HIRE CHAMPIONS!

Join Visual Edge It, where technology meets excellence. Were embarking on a mission to build a winning team, and our partnership with the Pro Football Hall of Fame exemplifies our dedication to achieving greatness. As a member of our team, youll not only contribute to groundbreaking projects but also have the chance to showcase your skills and be recognized for your achievements.

WE HIRE CHAMPIONS!

Join Visual Edge It, where technology meets excellence. Were embarking on a mission to build a winning team, and our partnership with the Pro Football Hall of Fame exemplifies our dedication to achieving greatness. As a member of our team, youll not only contribute to groundbreaking projects but also have the chance to showcase your skills and be recognized for your achievements.

With over 20 years of experience and a nationwide presence, Visual Edge IT provides unbeatable managed IT services, cybersecurity solutions, and document workflow innovations.

Join our team of over 1,000 passionate professionals and become a game-changer in the world of technology. With a focus on employee empowerment and a supportive work environment, Visual Edge IT is where champions thrive and new heights are reached.

Job Purpose

Under general supervision, assist with the designing, consulting, and explaining of complex technical solutions. These include (but are not limited to): Managed IT Services, Managed Security Services, Cloud Services (MS Azure, Entra ID, SharePoint, Office 365), Infrastructure Systems (servers, firewalls, networking), Collaboration/VoIP Systems, and Backup & Disaster Recovery Solutions. Also attending client meetings where technical expertise may be required.

Primary Responsibilities

• Engage with potential clients to assess their technical requirements and business challenges.
• Create and deliver compelling technical presentations, demonstrations, and proposals that showcase the value of the companys offerings.
• Collaborate with the sales teams to tailor solutions to meet specific client needs, ensuring alignment with technical capabilities.
• Provide pre-sales technical support throughout the sales cycle, including but not limited to, meeting with clients, answering client inquiries and addressing concerns about product functionality and compatibility, meeting with internal teams to develop realistic expectations and timelines, and traveling when necessary.
• Train sales teams on the technical aspects of products or services, enabling them to effectively communicate benefits to clients.
• Collaborate with clients to validate the effectiveness of proposed solutions.
• Prepare and maintain technical documentation, including proposals, case studies and technical specifications.
• Stay informed about competitors offerings and market trends to effectively position the companys products or services.
• Develop an in-depth understanding of the companys products or services and stay up-to-date with industry trends and technologies.
• Identify areas for improvement and communicate these issues as well as possible solutions to leadership.
• Other duties as assigned.

Knowledge, Skills And Abilities

• Intermediate to Advanced knowledge of IT specialties, including networking, infrastructure, hardware, cloud (Azure & Office 365), information systems, data backups, etc.
• Intermediate to advanced knowledge of business processes.
• Strong ability to assess IT environments, identify gaps, recommend, design, and present solutions.
• Intermediate to Advanced knowledge of document and collaboration tools in order to build effective scopes of work, presentations, and training materials.

Ability To

• Understand complex solutions to decipher needed information.
• Pay attention to detail, multi-task, and follow through.
• Be a team-oriented, problem solver who takes ownership of work performed.
• Continuing sales and engineering education.
• Be organizational and meet tight deadlines.
• Display strong verbal and written communication skills.
• Display a strong passion for customer service.
• Display highly developed interpersonal skills, with emphasis on collaboration, influencing and building strong, long-term relationships.
• Proactively seek guidance but can also work independently.

Required

Education and Experience. Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying:

• A Bachelor's degree in Computer Science or at least 8 years experience in the technology field technical certifications are a plus.
• Preference will be given to previous experience that includes sales engineering.
• Strong communication, interpersonal, customer service, and consultative sales skills.
• Excellent technical and problem-solving skills.

At Visual Edge IT, We Are Proud To Provide

Work-Life Balance

Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees unique needs.

Career Path

We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

Insurance Benefits

We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.

401(k)

Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employees contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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Job Tags

Full time, Temporary work, Work at office,

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